We want you to feel confident in every purchase. If your item arrives damaged, incorrect, or not what you expected, you can request a return within 30 days of receiving your order. All returned products must be unused, unopened, and in their original packaging to ensure safety and quality standards.To start a return, simply contact our support team with your order details and reason for the request. Once approved, we’ll provide instructions for sending the item back. Please note that customers are responsible for return shipping unless the product was damaged or incorrect upon arrival.
For safety and quality reasons, certain items cannot be returned. This includes any product that has been opened, used, or unsealed, as well as items purchased during promotions, sales, or limited-time offers. We also cannot accept returns on digital products or gift cards (if applicable). These policies help us maintain the highest standards of product integrity and ensure every customer receives supplements that are safe, fresh, and uncompromised. If you’re unsure whether your item qualifies, our support team is always here to help.
We understand that mistakes happen, and we’re happy to help if you need to exchange an item. Exchanges are available for products that arrive damaged, defective, or incorrect. If your item qualifies, we’ll replace it with the same product at no additional cost. To request an exchange, contact our support team with your order number, photos (if applicable), and a brief explanation of the issue. Once approved, we’ll process your replacement quickly to ensure you receive the correct item without delay.
If your order arrives damaged, defective, or not what you requested, we’ll make it right. Please contact us within 7 days of delivery and provide photos of the item and packaging so we can review the issue quickly. Once verified, we’ll send a replacement or issue a refund at no extra cost. We take product quality and safe delivery seriously, and we’re committed to ensuring you receive your items in perfect condition.
Customers are responsible for covering return shipping costs unless the item arrived damaged, defective, or incorrect. Original shipping fees are non-refundable. If your return or exchange is approved, we’ll provide instructions for shipping the item back safely. For damaged or incorrect orders, we’ll handle all related shipping costs to ensure you receive the correct product without additional charges.
